Ordering repeat prescriptions
The easiest way to order repeat prescriptions is:
- using your NHS account (through the NHS website or in the NHS App)
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- drop a paper request in at the surgery
We do not take repeat prescription requests over the phone.
Acute requests
If you require a medication that is not on your repeat prescription list, you may do so using the online NHS app, or on a paper request in person at the surgery.
Collecting your prescription
You can usually collect your prescription 2 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at any pharmacy that accepts repeat prescriptions
- ask the surgery reception team
Nominating a pharmacy means when you order your prescription either online or on paper at the surgery, once processed by the GP here at the surgery this will automatically go electronically to your chosen pharmacy. This means you do not need to come back to the surgery to collect your completed prescription. Your prescription will be waiting for you at your chosen pharmacy.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z (nhs.uk)
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
Find out if you are eligible for help with prescription fees and apply for a pre-payment certificate.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.