Policies

Every GP surgery has policies to cover all aspects of running the business and caring for patients and staff. They provide a framework which will help everything run smoothly during the course of the day and to help resolve problems when things go wrong.

They outline our commitments to our staff and patients and what we expect from you in return.

Listed below are some of the policies we use to run The Chorley Surgery. There are over a hundred so we’ve not listed them all, so here are ones we think are the most relevant to our patients.

• Breastfeeding (PDF)

• Caldicot and confidentiality (PDF)

• Carers identification protocol and Information pack (PDF)

• Chaperones (PDF)

• Child health surveillance including children’s vaccines protocol (PDF)

• Communications (PDF)

• Did not attend (DNA) (PDF)

• Duty of Candour (PDF)

• Fair processing notice and privacy notice (PDF)

• Feedback and complaints

• Freedom of information act (PDF)

• GDPR

• General practice data for planning and research

• Guide and assistance dogs (PDF)

• GP earnings

• Home visits (PDF)

• Infection control statement (PDF)

• Late arrivals (PDF)

• Named GP

• National data opt-out

• New patient registration (PDF)

• Observer (PDF)

• Patient dignity and respect (PDF)

• Statement of intent

• Travel consultation protocol (PDF)

• Violence and aggression (PDF)